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FAQs

Duchess Cosmetics Refund Policy

All sales are final. We do not accept any returns of cosmetics for hygienic reasons and to continue to offer the best value on our pricing. If you have any questions, please ask before you make your purchase- email: duchess@duchesscosmetics.com

Duchess Cosmetics Privacy Policy

We respect your privacy. The information you provide will not be given to any third party.

Duchess Cosmetics website is safe and secure: At Duchess Cosmetics, we understand how important security is to you. When you place an order at www.duchesscosmetics.com, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely.

Duchess Cosmetics are cruelty-free products?

We do not test on animals. All ingredients are included with your product.

Are the color shades exactly what is shown online?

We attempt to be as accurate as possible when describing our products online. Please keep in mind that monitors display colors differently.

Please feel free to email us at duchess@duchesscosmetics.com with any questions about specific colors, and we’ll be happy to provide you with any additional description that is available prior to making your purchase.

Duchess Cosmetics retailers near me:

Sorry, at this time there are not any retailers. However, watch out for our Pop-up shops all over the city!

Duchess Cosmetics Promotional / Coupon Codes

Duchess Cosmetics does periodically offer promotional codes. To ensure you are notified of any new items, sales and promotions please join our subscriber list.

Duchess Cosmetics Makeup Artists discounts

We are currently developing our official Makeup Artist Program. An official announcement will be made once it is available. At this time, we do not offer any PRO discounts.

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